Clickotine Community Member Support

Clickotine Support

• License Model Change
• How to enroll as a new user of Clickotine
• How do I find my 6 digit Clickotine access code for enrollment?
• How to log in as a previous user of Clickotine
• Password reset instructions
• Opting out and opting in to text messages

See all 8 articles

Subscription Support

• How to check if you are covered for Clickotine?
• How to check if you are covered for Clickotine?
• How can I manage my subscription?

Features of Clickotine

• How do I edit my profile?
• How do I save up for something in-app?
• How do I write in my journal?
• How do I call a quit coach?
• How do I add a supporter?
• How do I reset my quit date?

See all 13 articles

Quit Aids

• When can I expect my order to arrive?
• How do I know if I've successfully placed an order?
• What are Quit Aids?
• How do I know if my employer or health plan covers quit aids?
• How to place an order for Quit Aids

CAP Incentive Program

• I've participated with CAP in the past, how do I re-enroll?
• How can agents leverage knowledge to help customers?
• How do I publish my content in other languages?
• How do I customize my Help Center?
• What are these sections and articles doing here?

Frequently Reported Issues

• Scanning QR codes
• Access Code “offline” Error
• In-Text Links are not working or are redirecting to the wrong page
• Blank Screen on "Home" menu
• Welcome to your Help Center!

Privacy Policy

• Privacy Article